PACKAGE ONE – ADMINISTRATION MANAGEMENT 

Services Include:

  • Email management
  • Creating and updating documents
  • Creating policy and procedure documents
  • CRM data entry
  • General data entry
  • Online research
  • Document shredding

Programs/Software:

  • Microsoft Office, Google Suite and Mac
  • Zoho, MindBody, Dubsado and Salesforce
  • GoToMeeting, Google Hangouts, Voxer and Zoom
  • Vimeo, Intercom, Freshdesk
  • Trello, Slack, Notion and Asana

PACKAGE TWO – PROJECT MANAGEMENT 

 

Services Include:

  • Establishing and monitoring budget
  • Identifying milestones/objectives
  • Liaising with stakeholders
  • Regular reporting
  • Evaluation and feedback
  • Overall implementation

Programs/Software:

  • Microsoft Office, Google Suite and Mac
  • Dubsado
  • GoToMeeting, Google Hangouts and Zoom
  • Trello, Slack, Notion and Asana

PACKAGE THREE – MARKETING & COMMUNICATIONS 

Services Include:

  • Copywriting
  • Creating marketing plans
  • Updating websites
  • Creating websites (WordPress – Divi)
  • Creating and distributing EDM’s using MailChimp or Active Campaign
  • Designing publications
  • Social Media management

    Programs/Software:

    • Microsoft Office, Google Suite and Mac
    • WordPress, WordPress Divi Theme
    • Elementor
    • InDesign, Canva and Visme
    • GoToMeeting, Google Hangouts, Intercom and Zoom
    • Trello, Slack, Notion and Asana
    • Facebook, LinkedIn, Twitter, Instagram, Skype, Voxer

    PACKAGE FOUR – HUMAN RESOURCES

     

    Services Include:

    • Writing job ad/s
    • Distributing job ad/s
    • Monitoring applicants
    • Shortlisting applicants
    • Interviewing
    • Performance appraisals
    • Staff training

      Programs/Software:

      • Microsoft Office, Google Suite and Mac
      • GoToMeeting, Google Hangouts and Zoom
      • Trello, Slack, Notion and Asana
      • Facebook, LinkedIn, Twitter, Instagram, Skype, Voxer
      • Vimeo, Intercom, Freshdesk

      PACKAGE FIVE – A LITTLE BIT OF EVERYTHING

       

      Services Include:

      • A little bit of admin
      • Some project management
      • A touch of marketing and communications
      • A bit of human resources
      • All the above
      • Something completely different

          Free Consultation

          To discuss your needs, contact Vanessa M for a free 30 minute consultation. 

          Emma Gee, Speaker and Author

          “Vanessa continues to be an extremely enthusiastic, loyal and driven . She always meets deadlines and is extremely responsive when I need a task done. As a small business owner, delegating such administrative & content development tasks is quite scary.

          However, Vanessa makes this so much easier for me & always delivers. She suggests ideas to expand the projects and always adds a creative touch. Vanessa is also extremely honest and if a task is out of her expertise she takes initiative to upskill her own qualifications or seeks another’s input. This is extremely reassuring. I couldn’t recommend Vanessa Highly enough!”.

          Pina Careri, PC Migration

          "Vanessa provided efficient and prompt website and administrative support to me and my business.  She is professional, reliable and she always kept me updated on where tasks are at."

           

          Debra Millist, Continuous Quality Solutions

          “Vanessa is a life saver! She is fast, efficient, and always willing to give new tasks a go. Her attention to detail and organisational skills are great, and her work enables me to focus on what I love doing! I cannot recommend her enough.”

          Nicole Telfer, My Time

          “Vanessa is highly efficient, organised and methodical in her approach, making sure she has a solid grasp of the brief before commencing work. Vanessa delivered the job ahead of schedule and under budget! She communicates effectively and makes sure her clients are up to speed with her progress.”

          Tony Baaini, Avis Care Rental

          “Vanessa carried out a short term social media and marketing campaign for our business. During that time, she was very reliable, prompt and professional.  She provided regular updates on the status of the campaign and communicated on a regular basis.
          I highly recommend TCB to anyone looking for a reliable and professional virtual administration and support service.

          Sam Hitti, Grand Prix Panels

          Vanessa provides me and my business with admin support on an ad hoc basis and each time I have engaged her services, she has been efficient, responsive and helpful. She explains things in ways that I am able to understand. Thank you Vanessa and I will be in touch again!